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Free Shipping Policy

Free Shipping Promotion valid for online purchases only. All eligible items for Free Shipping will be marked on the product page with the following truck symbol: free shipping image. Free shipping promotion excludes select manufacturer items. Free shipping (contiguous U.S. only) on eligible items, with your online order of $79 or more. Items shipped free will be shipped by our most economical carrier. Offer excludes prior purchases. Minimum purchase requirement excludes shipping and taxes.

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Customer Service


Contact Us

At Care-A-Lot Pet Supply, customer satisfaction is our primary goal. If you have questions, concerns or recommendations, we want to know about them. Please tell us about your online shopping experience. We make every effort to respond to customer service e-mails within 24 hours, Monday - Friday, usually sooner. For faster service, please contact us at 800-343-7680 and a service representative will be happy to assist you.

Contact Care-A-Lot Pet Supply
If you have any questions, comments, or concerns, we would like to know about them. Please contact us by using the form below and we will get back to you shortly.



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