Here at Care-A-Lot Pet Supply it is our goal to make your online shopping experience as easy and rewarding as possible.
Because each user is different, it is difficult to determine what levels of online shopping experience users have. To
help solve this problem, we have provided a list of questions and answers that should address any concerns you may have. If
your questions or concern is not answered here, please,
Let us know and we will be happy to assist you.
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- How do I add a note to my order?
You can add notes to your order at any time after you have logged in or entered your shipping information, and before you have completed the checkout process. As long as you see at least
1 item listed in your cart at the top of the web page, you may make changes to the cart. Once you have entered your payment
information, however, the sale is complete and and changes can no longer be made on the web site. If you need to make adjustments to your
order after entering the credit card information, please email our customer service department or
call us at 800-343-7680.
- Click the Shopping Cart Link.
- Click Proceed with Checkout. Then verify your ship to address and click Proceed with Checkout again. Here, in the top left corner click Add Order Note located above your Ship To.
- Enter any additional information in the pop-up box then click the Add Order Notes button.
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1-800-343-7680
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