At Care-A-Lot® Pet Supply shipping your order quickly is important to us. We strive to ship your order within 24-48 hrs from the time you place your order. Once shipped from our warehouse, UPS® Ground or United States Postal Service® packages will typically arrive within 4-7 business days unless otherwise indicated.
For expedited deliveries we offer UPS® 3 Day Select (3 business days), UPS® 2 Day Air (2 business days), and UPS® Next Day Air (next business day). These expedited options are available unless otherwise noted and most orders will ship the same day to any address within the United States, as long as we receive your order by 3:00 PM EST.
• Most orders placed on Friday, Saturday, or Sunday will begin processing the next business day (Monday).
• Our carriers, UPS® and USPS®, pick up packages Monday through Friday only.
• If you wish to send your complete order to an address that is different than the billing address,simply enter the delivery address in the Ship To information on the checkout page.
• If you would like to send items to more than one address you must place separate orders for each shipping address.
• Aerosols, any merchandise in pressurized containers and some other restricted items are required to be delivered by UPS® Ground only. These items cannot be expedited by air shipment or shipped by USPS®. This information will appear in the item description.
• For large quantity orders or orders that may require shipment via freight truck, please contact our Customer Care Center at 1-800-343-7680 to request a shipping quote.
• Orders shipping to Alaska, Hawaii can only be shipped via UPS® Ground, UPS® Next Day Air, UPS® 2 Day Air and USPS®. The UPS® 3 Day Select service is not an available option for orders shipping outside the continental United States.
• Orders shipping to U.S. Territories and FPO/APO address can only be shipped via USPS®. Please allow 7-14 days for delivery.
• For your convenience, you can place your order online or you call our Customer Care Center at 1-800-343-7680 and a representative will be happy to assist you.
Thank you for choosing Care-A-Lot® Pet Supply to fill your pet supply needs. If you have any further questions or concerns please contact our Customer Care Center at 1-800-343-7680 or by e-mail at firstname.lastname@example.org