Dog food, cat food, pet vitamins, pet supplements, and all your pet supplies from the online pet supply leader.

Terms and Conditions

By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by United States and international copyright laws.

Disclaimer of Warranties and Limitation of Liability

THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE'S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE'S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE'S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Care-A-Lot Guarantee

At Care-A-Lot Pet Supply, 100% customer satisfaction is our guarantee.  Serving our customers since 1988, we have taken great pride in our staff and the excellent customer service we provide.  However, if you’re not satisfied with an item, just return it in its original packaging and in resalable condition within 30 days of receipt for an exchange or refund of the product cost.  If you have purchased an item at one of our retail store locations, please return your item in resalable condition within 10 days of purchase, to any of our retail store locations, for an exchange or refund of the product cost.  Please see our return policy for additional information.  It is consistently our goal to meet all of your product needs as a pet owner. We carry over 18,000 items for dogs, cats, puppies, kittens, birds, fish, reptiles and small animals. With hundreds of brands to choose from, you're sure to find the dog food, cat food, pet vitamins & supplements, or other pet supplies your pet prefers. Of course you'll also want to reward good pet behavior with well deserved pet treats too. 

Pricing

Pricing for products in the catalog or on CareALotPets.com may vary from Care-A-Lot Pet Supply retail stores and from local advertisements.  We do not match the price of our catalog or our online merchandise with the price offered by Care-A-Lot Pet Supply retail stores or other retail companies, and Care-A-Lot Pet Supply retail stores do not match the price of our online merchandise or other online companies. 

Due to rising fuel cost and market fluctuation, prices listed may not be guaranteed.  Despite our best efforts, it is possible that an item may be mispriced.  We are not responsible for typographical errors which may exist on the web site or in the catalog. As part of our fulfillment process, we verify pricing prior to shipment.  Therefore, if any such discrepancies exist, our customer service department will notify you via e-mail or phone prior to shipment.  If you have any questions about our products or services, please do not hesitate to ask. Our friendly, knowledgeable, staff of customer service representatives is available to assist you. We can be reached via e-mail at customerservice@carealotpets.com, phone 1-800-343-7680 or fax 1-866-379-3604 seven days a week.  Our Product Specialists are trained to help you pick the food or product that is right for your pet.

Volume Discounts

CareALotPets.com does offer case quantity discounts on many items; however, we reserve the right to limit quantities.

Thank you for allowing Care-A-Lot Pet Supply to help your pet lead a happy, healthy and fun filled life. We look forward to meeting all of your pet care needs.
Please call us toll-free at 1-800-343-7680 to place your order by phone or ask any questions regarding our pet supply products.
 

Customer Requested Modifications

To our valued customer, please note that once your order is placed, we are unable to make modifications. Our system is designed to send you an order confirmation by email and process/ship the order promptly.  Thank you for your understanding in this matter.

Mail Order Checks

When you provide a check as a payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction.