Care-A-Lot Pet Supply

With Auto-Ship, have your favorite pet food and supplies automatically delivered right to your door. No more last minute trips to the store! Best of all, if your items are on sale at the time of your scheduled Auto-Ship delivery, you'll automatically receive our guaranteed lowest price plus 5% off* all your Auto-Ship items!

Here's how:

    • Login or create your Care-A-Lot Account
    • Select your Auto-Delivery items
    • Tell us how often you want us to Auto-Deliver

It's that easy. We'll send you an email reminder about your Auto-Delivery.

Sign up today and get 25% off* your first Auto-Ship order with Promo Code: AUTOSHIP25

Enter AUTOSHIP25 in the promotion code on the shopping cart page prior to checkout. Then click on Click to Apply. Promotional offer valid for online orders only. Cannot be combined with other offers.*Autoship Promotional offer excludes Acana, Orijen, Fromm, Royal Canin and The ShoreWay products.

 

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Free Shipping Promotion valid for online purchases only.

All eligible items for Free Shipping will be marked on the product page with the following truck symbol: free shipping image

Free shipping is offered only on eligible items, with your online order of $49 or more. Items shipped free will be shipped by our most economical carrier. Free shipping promotion excludes select manufacturer items, prior purchases, addresses outside the contiguous U.S. and APO, FPO or DPO addresses. Minimum purchase requirement excludes shipping and taxes.

Large quantity orders may require additional shipping fees. Please contact our customer service team at 1-800-343-7680 to request a quote.

Orders being shipped to a third party business address will be considered special orders and require a quote from our customer service department. 

Please click here to view our company shipping policy.

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Local Delivery

Local Delivery is available to select locations in the Southeast Virginia and Northeast North Carolina area. The cost for Local Delivery is FREE if your order total is $49.00 or more. If your order total is less than $49.00 there will be a $5.00 delivery fee. If you are unsure if your zip code is included in our Local Delivery area, use the estimate shipping feature in your shopping cart to verify.

Local Delivery is only available Monday-Friday, it is not available on Saturdays, Sundays and Holidays. Orders will typically be delivered in 1-3 days. If you need your order sooner, please try our free Curbside Pick-Up option.

URGENT: Must include phone number for Local Delivery. If you have any questions or need to make special delivery arrangements, please Contact Customer Service at 1-800-343-7680.

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Curbside Pick-up

One Less Thing To Worry About

  1. Shop with us online at www.carealotpets.com 24/7 to place your Curbside Pick-Up order. Can't find what you're looking for online? Give us a call, Monday through Friday from 8 AM to 6 PM, at 1-800-343-7680.
  2. We’ll get everything together and give you a call when your order is ready for pick-up at your chosen store.
  3. When you arrive, park in the Reserved Pick-Up location.
  4. Call 757-457-9411 and choose the option for your store location to let us know you’re here.
  5. We’ll bring your order out to your car for you! A picture, I.D. and credit card matching the name(s) on your order must be shown.
    **** Picking up after 6 PM? We ask that you please come into the store to pick up your order. ****

ATTENTION: Orders placed before 2 PM Monday- Friday will typically be ready for pick-up the same day. Orders placed after 2 PM on Friday through Sunday evening will be processed the following Monday. 

Only in stock items will be fulfilled with your order. We apologize for any inconvenience and will contact you with any fulfillment issues.

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The Care-A-Lot Charitable Foundation

Care-A-Lot has partnered with numerous organizations over the past 30 years, both inside and outside the pet community. We are honored to have joined forces with the Norfolk SPCA, Special Olympics of Virginia, National Multiple Sclerosis Society, Peninsula SPCA, Rainbow Animal Rescue and others over these many years.

In August of 2017, President Bobby Clarke founded the Care-A-Lot Charitable Foundation with the mission to help the growing needs of pets and their families in our community.

We hosted our first major event in October 2017 and the Care-A-Lot Charitable Foundation donated over $6000 towards local rescues and SPCAs. Our mission is to continue that service through our annual Fall Fur Adoption event and fundraising at the Pet Lover’s Extravaganza. 

Care-A-Lot is extremely blessed to have incredible local partners. With the support of Bon Secours Medical Center, Make -A-Wish Foundation, Norfolk SPCA, Peninsula SPCA and many others, we have been able to donate $20,000 in the last three years.

This year the COVID-19 pandemic may have halted our in-person events, but it has not interrupted our efforts.  We are working with Bon Secours Medical Center and the Norfolk SPCA to stock community food pantries and our in-store fundraising continues to safely collect donations for local rescues.

As a local, family-owned company we are delighted to have the support of our community and overjoyed to continually give back to the community each year. 

A donation to the Care-A-Lot Charitable Foundation can be made at any of our stores at Customer Service, or you can call our Customer Service department at 1-800-343-7680 and make a donation over the phone, or you can mail a check written out to the Care-A-Lot Charitable Foundation to our corporate offices.
 
You can find a local store or our corporate address here:
 
 

Free Shipping

  On all eligible items with this symbol 

for orders $49 or above.

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