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Free Shipping Policy

Free Shipping Promotion valid for online purchases only. All eligible items for Free Shipping will be marked on the product page with the following truck symbol: free shipping image. Free shipping promotion excludes select manufacturer items. Free shipping (contiguous U.S. only) on eligible items, with your online order of $79 or more. Items shipped free will be shipped by our most economical carrier. Offer excludes prior purchases. Minimum purchase requirement excludes shipping and taxes.

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Why Choose Auto-Ship?

With Auto-Ship, have your favorite pet food and supplies automatically delivered right to your door. No more last minute trips to the store! Best of all, if your items are on sale at the time of your scheduled Auto-Ship delivery, you'll automatically receive our guaranteed lowest price plus 5% off* all your Auto-Ship items!

Here's how:

    • Login or create your Care-A-Lot Account
    • Select your Auto-Delivery items
    • Tell us how often you want us to Auto-Deliver

It's that easy. We'll send you an email reminder about your Auto-Delivery.

Sign up today and get 25% off* your first Auto-Ship order with Promo Code: AUTOSHIP25

Enter AUTOSHIP25 in the promotion code on the shopping cart page prior to checkout. Then click on Click to Apply. Promotional offer valid for online orders only. Cannot be combined with other offers. *Promotional offers excludes Acana, Orijen and Fromm Products.

 

 

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Free Shipping Promotion valid for online purchases only.

All eligible items for Free Shipping will be marked on the product page with the following truck symbol: free shipping image

Free shipping is offered only on eligible items, with your online order of $49 or more. Items shipped free will be shipped by our most economical carrier. Free shipping promotion excludes select manufacturer items, prior purchases, addresses outside the contiguous U.S. and APO, FPO or DPO addresses. Minimum purchase requirement excludes shipping and taxes.

Large quantity orders may require additional shipping fees, please contact our customer service team at 1-800-343-7680 to request a quote.

Please click here to view our company shipping policy.

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Local Delivery

Local Delivery is available to select locations in the Hampton Roads, Virginia area. The cost for Local Delivery is FREE if your order total is $49.00 or more. If your order total is less than $49.00 there will be a $5.00 delivery fee for using our Local Delivery service. Local Delivery is only available Monday-Friday, it is not available on Saturday or Sunday. Orders will typically be delivered in 1-3 days. If you need your order sooner, please try our free Curbside Pick-Up option.

URGENT: Must include phone number for Local Delivery. If you have any questions or need to make special delivery arrangements, please Contact Customer Service at 1-800-343-7680.

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Curbside Pick-up

One Less Thing To Worry About

  1. Shop with us online at www.carealotpets.com 24/7 to place your Curbside Pick-Up order. Can't find what you're looking for online? Give us a call, Monday through Friday from 8 AM to 6 PM, at 1-800-343-7680.
  2. We’ll get everything together and give you a call when your order is ready for pick-up at your chosen store.
  3. When you arrive, park in the Reserved Pick-Up location.
  4. Call 757-457-9411 and choose the option for your store location to let us know you’re here.
  5. We’ll bring your order out to your car for you!

ATTENTION: Orders placed before 2 PM will typically be ready for pick-up the same day. A picture I.D. matching the name(s) on your order must be shown.

Only in stock items will be fulfilled with your order. We apologize for any inconvenience and will contact you with any fulfillment issues.

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Store Locations

Care-A-Lot® Pet Supply Retail Store
Diamond Springs

1924 Diamond Springs Road
Virginia Beach, VA 23455
Phone: 757-457-9431
Fax: 757-460-7326
Grooming: 757-457-9482
Day Care & Boarding: 757-457-9483


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Store Hours :
Mon-Sat: 8:00 AM to 8:00 PM
Sun: 10:00 AM to 6:00 PM

Grooming Hours:
*BY APPOINTMENT ONLY
Mon-Fri: 7:00 AM to 6:00 PM
Saturday: 8:00 AM to 5:00 PM
Sunday: 10:00 AM to 5:00 PM

DayCare Hours:
Mon-Fri: 6:30 AM to 7:00 PM*
Closed Daily for Naptime 1:00 PM to 2:00 PM

Boarding Hours:
Mon-Fri 7:00 AM to 7:00 PM
*Sat-Sun: 8:00 AM to 10:00 AM
*Sat-Sun: 5:00 PM to 7:00 PM
*For pick-up or drop-off clients

Self-Service Bath Hours:
Monday – Saturday: 8:00 AM to 7:00 PM
Sunday: 10:00 AM to 5:00 PM

Affordable Veterinary Services:
Saturday: 10:00 AM to 2:00 PM
Sunday: 12:00 PM to 4:00 PM
Call for additional info: 757-965-4482
Care-A-Lot® Pet Supply Retail Store
Indian River

5457 Indian River Road
Virginia Beach, VA 23464
Phone: 757-395-4800
Grooming: 757-395-4835


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Store Hours:
Mon-Sat: 8:00 AM to 8:00 PM
Sun: 10:00 AM to 6:00 PM

Grooming Hours:
*BY APPOINTMENT ONLY
Mon-Fri: 7:00 AM to 6:00 PM
Saturday: 8:00 AM to 5:00 PM
Sunday: 10:00 AM to 5:00 PM

Self-Service Bath Hours:
Monday – Saturday: 8:00 AM to 7:00 PM
Sunday: 10:00 AM to 5:00 PM

Affordable Veterinary Services:
Friday: 3:00 PM to 7:00 PM
Saturday: 10:00 AM to 2:00 PM
Sunday: 12:00 PM to 4:00 PM
Call for additional info: 757-965-4482
Care-A-Lot® Pet Supply Retail Store
Newport News

301 Oyster Point Rd.
Newport News, VA 23602
Phone: 757-969-1004
Fax: 757-969-1216
Grooming: 757-969-1099
Day Care & Boarding: 757-369-8320


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Store Hours :
Mon-Sat: 8:00 AM to 8:00 PM
Sun: 10:00 AM to 6:00 PM

Grooming Hours:
*BY APPOINTMENT ONLY
Mon-Fri: 7:00 AM to 6:00 PM
Saturday: 8:00 AM to 5:00 PM
Sunday: 10:00 AM to 5:00 PM

DayCare Hours:
Mon-Fri: 7:00 AM to 7:00 PM*
Closed Daily for Naptime 1:00 PM to 2:00 PM

Boarding Hours:
Mon-Fri 7:00 AM to 7:00 PM
*Sat - Sun: 8:00 AM to 10:00 AM
*Sat - Sun: 5:00 PM to 7:00 PM
*For pick-up or drop-off clients

Affordable Veterinary Services:
Saturday: 10:00 AM to 2:00 PM
Sunday: 12:00 PM to 4:00 PM
Call for additional info: 757-965-4482
 
Care-A-Lot® Pet Supply Retail Store
Moyock

102 Lark Drive
Moyock, NC 27958
Phone: 252-232-9596
Grooming: 252-232-9596


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Store Hours :
Mon-Sat: 9:00 AM to 8:00 PM
Sun: 10:00 AM to 7:00 PM

Grooming Hours :
*BY APPOINTMENT ONLY
Tues-Sat: 9:00 AM to 6:00 PM
Sun-Mon: Closed

Self-Service Bath Hours:
Mon-Sat: 9:00 AM to 7:00 PM
Sun: 10:00 AM to 6:00 PM

Affordable Veterinary Services:
Saturday*: 10:00 AM to 2:00 PM
*1st and 3rd Saturdays of each month only.
Care-A-Lot® Pet Supply
Corporate Offices

1617 Diamond Springs Road
Virginia Beach, VA 23455
Toll-Free: 1-800-343-7680
Phone: 757-460-9771
Email us at customerservice@carealotpets.com


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Customer Service Hours
Mon-Fri: 8:00 AM to 6:00 PM
Sat: Closed
Sun: Closed

Live Local, Shop Local

Care-A-Lot Pet Supply is a family owned and
operated company for over 30 years.

In-store Sales
Grooming
Training
Daycare/Boarding
Dog Luring
Pet Bath

Free Shipping

  On all eligible items with this symbol 

for orders $49 or above.

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