Care-A-Lot Pet Supply

With Auto-Ship, have your favorite pet food and supplies automatically delivered right to your door. No more last minute trips to the store! Best of all, if your items are on sale at the time of your scheduled Auto-Ship delivery, you'll automatically receive our guaranteed lowest price plus 5% off* all your Auto-Ship items!

Here's how:

    • Login or create your Care-A-Lot Account
    • Select your Auto-Delivery items
    • Tell us how often you want us to Auto-Deliver

It's that easy. We'll send you an email reminder about your Auto-Delivery.

Sign up today and get 25% off* your first Auto-Ship order with Promo Code: AUTOSHIP25

Enter AUTOSHIP25 in the promotion code on the shopping cart page prior to checkout. Then click on Click to Apply. Promotional offer valid for online orders only. Cannot be combined with other offers.*Autoship Promotional offer excludes Acana, Orijen, Fromm, Royal Canin and The PetWay products.

 

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Free Shipping Promotion valid for online purchases only.

All eligible items for Free Shipping will be marked on the product page with the following truck symbol: free shipping image

Free shipping is offered only on eligible items, with your online order of $49 or more. Items shipped free will be shipped by our most economical carrier. Free shipping promotion excludes select manufacturer items, prior purchases, addresses outside the contiguous U.S. and APO, FPO or DPO addresses. Minimum purchase requirement excludes shipping and taxes.

Large quantity orders may require additional shipping fees. Please contact our customer service team at 1-800-343-7680 to request a quote.

Orders being shipped to a third party business address will be considered special orders and require a quote from our customer service department. 

Please click here to view our company shipping policy.

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Local Delivery

Local Delivery is available to select locations in the Southeast Virginia and Northeast North Carolina area. The cost for Local Delivery is FREE if your order total is $49.00 or more. If your order total is less than $49.00 there will be a $5.00 delivery fee. If you are unsure if your zip code is included in our Local Delivery area, use the estimate shipping feature in your shopping cart to verify.

Local Delivery is only available Monday-Friday, it is not available on Saturdays, Sundays and Holidays. Orders will typically be delivered in 1-3 days. If you need your order sooner, please try our free Curbside Pick-Up option.

URGENT: Must include phone number for Local Delivery. If you have any questions or need to make special delivery arrangements, please Contact Customer Service at 1-800-343-7680.

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Curbside Pick-up

One Less Thing To Worry About

  1. Shop with us online at www.carealotpets.com 24/7 to place your Curbside Pick-Up order. Can't find what you're looking for online? Give us a call, Monday through Friday from 8 AM to 6 PM, at 1-800-343-7680.
  2. We’ll get everything together and give you a call when your order is ready for pick-up at your chosen store.
  3. When you arrive, park in the Reserved Pick-Up location.
  4. Call 757-457-9411 and choose the option for your store location to let us know you’re here.
  5. We’ll bring your order out to your car for you! A picture, I.D. and credit card matching the name(s) on your order must be shown.
    **** Picking up after 6 PM? We ask that you please come into the store to pick up your order. ****

ATTENTION: Orders placed before 2 PM Monday- Friday will typically be ready for pick-up the same day. Orders placed after 2 PM on Friday through Sunday evening will be processed the following Monday. 

Only in stock items will be fulfilled with your order. We apologize for any inconvenience and will contact you with any fulfillment issues.

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Hearing Dog Wins National Award

Nellie saved her entire family when an intruder entered their hotel room.
Nellie saved her entire family when an intruder entered their hotel room.

"My partner of 14 years left me when I became deaf," explains Gill Houghton of Brighton, East Sussex. I felt deaf, dull, and dowdy. I was alone with a 10-year-old boy and a 15-month-old baby." She further explains that her son had to tell her when someone was at the door and even when the baby cried at night. But that was all before Nellie entered their lives.

Nellie is a Hearing Dog that was trained by Hearing Dogs for Deaf People which is an organization that selects and trains dogs to responds to specific sounds. Hearing dogs are "trained to alert their owners to everyday household sounds including the doorbell, telephone, cooker timer and even alarm clocks. The dogs touch them with a paw when they hear a sound and will lead them to the source of the sound." If the dog hears a danger sound, such as a smoke detector, they will drop to the floor.

Since the black Lab came into their lives, Gill now feels that she can relax a little more. Nellie has freed her son of a lot of responsibilities around the house. Gill also says that she no long has to sit up at night worrying about the smoke detector.

Gill, Nellie and the children had the opportunity to take a mini vacation and stayed in a bed and breakfast. "It was the middle of the night and Nellie woke me," explains Gill. "I thought she had made a mistake so I told her to get off the bed. But she jumped up again, alerted me and dropped to the floor in the emergency position. I then sat up and put my glasses on and saw that the door to the room was open and a man was standing in the doorway looking at us. I put my hearing aids in, and as I did this Nellie jumped on the bed again and placed herself between him and the children. I told the man to leave and eventually he did. During the whole episode, Nellie did not flinch but sat and protected the children with her body." Gill blesses the day that Nellie came to live with them.

Nellie was named the Heroic Hearing Dog of the Year by Hearing Dogs for Deaf People. This award is given to hearing dogs that "have acted above and beyond the call of duty, or used their training to avert possible danger or tragedy. "(Nellie is) a heroic dog that has not only given a new lease of life to Gill, but also given her son his childhood back," explained judge Matt Baker. "In addition, she prevented what could have been a potentially horrendous ordeal occurring. A hero in anyone's eyes."

Gill agrees. "If Nellie had not been there that night, I would not have heard the man come into the room. He could have taken the children without my knowing. The children love her and are very proud of her. They know that she helps their mum keep them safe."

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for orders $49 or above.

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