Care-A-Lot Pet Supply

With Auto-Ship, have your favorite pet food and supplies automatically delivered right to your door. No more last minute trips to the store! Best of all, if your items are on sale at the time of your scheduled Auto-Ship delivery, you'll automatically receive our guaranteed lowest price plus 5% off* all your Auto-Ship items!

Here's how:

    • Login or create your Care-A-Lot Account
    • Select your Auto-Delivery items
    • Tell us how often you want us to Auto-Deliver

It's that easy. We'll send you an email reminder about your Auto-Delivery.

Sign up today and get 25% off* your first Auto-Ship order with Promo Code: AUTOSHIP25

Enter AUTOSHIP25 in the promotion code on the shopping cart page prior to checkout. Then click on Click to Apply. Promotional offer valid for online orders only. Cannot be combined with other offers.*Autoship Promotional offer excludes Acana, Orijen, Fromm, Royal Canin and The PetWay products.



Free Shipping Promotion valid for online purchases only.

All eligible items for Free Shipping will be marked on the product page with the following truck symbol: free shipping image

Free shipping is offered only on eligible items, with your online order of $49 or more. Items shipped free will be shipped by our most economical carrier. Free shipping promotion excludes select manufacturer items, prior purchases, addresses outside the contiguous U.S. and APO, FPO or DPO addresses. Minimum purchase requirement excludes shipping and taxes.

Large quantity orders may require additional shipping fees. Please contact our customer service team at 1-800-343-7680 to request a quote.

Orders being shipped to a third party business address will be considered special orders and require a quote from our customer service department. 

Please click here to view our company shipping policy.







Local Delivery

Local Delivery is available to select locations in the Southeast Virginia and Northeast North Carolina area. The cost for Local Delivery is FREE if your order total is $49.00 or more. If your order total is less than $49.00 there will be a $5.00 delivery fee. If you are unsure if your zip code is included in our Local Delivery area, use the estimate shipping feature in your shopping cart to verify.

Local Delivery is only available Monday-Friday, it is not available on Saturdays, Sundays and Holidays. Orders will typically be delivered in 1-3 days. If you need your order sooner, please try our free Curbside Pick-Up option.

URGENT: Must include phone number for Local Delivery. If you have any questions or need to make special delivery arrangements, please Contact Customer Service at 1-800-343-7680.


Curbside Pick-up

One Less Thing To Worry About

  1. Shop with us online at 24/7 to place your Curbside Pick-Up order. Can't find what you're looking for online? Give us a call, Monday through Friday from 8 AM to 6 PM, at 1-800-343-7680.
  2. We’ll get everything together and give you a call when your order is ready for pick-up at your chosen store.
  3. When you arrive, park in the Reserved Pick-Up location.
  4. Call 757-457-9411 and choose the option for your store location to let us know you’re here.
  5. We’ll bring your order out to your car for you!

ATTENTION: Orders placed before 2 PM will typically be ready for pick-up the same day. A picture I.D. matching the name(s) on your order must be shown.

Only in stock items will be fulfilled with your order. We apologize for any inconvenience and will contact you with any fulfillment issues.


Assistance Dogs Help Couple Cope With Loss

Sue and Byron Harvey with their service dogs Max (r) and Ziggy.
Sue and Byron Harvey with their service dogs Max (r) and Ziggy.

When Byron Harvey of Thame, Oxfordshire in England, lost his wife Jill, the wheelchair –bound man found himself feeling isolated. Devastated by his loss, his assistance dog Isis was the only reason he kept going. Isis was devoted to both Byron and Jill and also grieving very severely. That's when Byron knew he had to help his faithful companion.

Sue Harvey had decided to give up on life before she received her first assistance dog, Inka (sister to Isis). Having an assistance dog meant the world to Sue, but when she discovered how hard Isis was taking the death of her owner, she knew she wanted to help. It was now Inka's turn to help her canine sister.

Sue and Byron were brought together because of their assistance dogs. Their friendship turned into love and the two married in 2008. Sadly, Inka passed away and the loss was difficult for Sue. Isis is now nearly 13 and is a retired working dog. The couple now has their current assistance dogs, Max and Ziggy.

When asked what it's like to have three dogs in the house, Byron respond, "It's wonderful because when they all start to play it's not a problem, it's great for them."

Sue feels so blessed to have Max and Ziggy's help. Max fetches her shoes, her neck collar, and helps her get into bed at night. Byron also explains how Ziggy fetches the remote control, open and close doors, and assists him in the courtroom while he is working.

"Both Sue and I had been through a lot of heartache due to our disabilities and the loss of one's closest to us. It was our original assistance dogs that brought us together and the journey to get our new assistance dogs helped cement that growing love. We share the knowledge of how life-changing these dogs are, giving us independence and a second chance at life. We are now such a close knit family."

Sue marvels at how much the dogs help them with their day-to-day activities. She says that they are not pets, but are truly working dogs. "As much as I adore my husband, my Max is my bestest bestest friend."

Because of their hard work and devotion, Max and Ziggy were finalist for the Crufts Friends for Life 2013. The Kennel Club's Friends for Life competition, which has been running since 2006, celebrates heart-warming stories of friendship in adversity, where dogs have truly earned the title of man's best friend, through bravery, support, or companionship.

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