Care-A-Lot Pet Supply

With Auto-Ship, have your favorite pet food and supplies automatically delivered right to your door. No more last minute trips to the store! Best of all, if your items are on sale at the time of your scheduled Auto-Ship delivery, you'll automatically receive our guaranteed lowest price plus 5% off* all your Auto-Ship items!

Here's how:

    • Login or create your Care-A-Lot Account
    • Select your Auto-Delivery items
    • Tell us how often you want us to Auto-Deliver

It's that easy. We'll send you an email reminder about your Auto-Delivery.

Sign up today and get 25% off* your first Auto-Ship order with Promo Code: AUTOSHIP25

Enter AUTOSHIP25 in the promotion code on the shopping cart page prior to checkout. Then click on Click to Apply. Promotional offer valid for online orders only. Cannot be combined with other offers. *Promotional offers excludes Acana, Orijen and Fromm Products.

 

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Free Shipping Promotion valid for online purchases only.

All eligible items for Free Shipping will be marked on the product page with the following truck symbol: free shipping image

Free shipping is offered only on eligible items, with your online order of $49 or more. Items shipped free will be shipped by our most economical carrier. Free shipping promotion excludes select manufacturer items, prior purchases, addresses outside the contiguous U.S. and APO, FPO or DPO addresses. Minimum purchase requirement excludes shipping and taxes.

Large quantity orders may require additional shipping fees, please contact our customer service team at 1-800-343-7680 to request a quote.

Please click here to view our company shipping policy.

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Local Delivery

Local Delivery is available to select locations in the Hampton Roads, Virginia area. The cost for Local Delivery is FREE if your order total is $49.00 or more. If your order total is less than $49.00 there will be a $5.00 delivery fee for using our Local Delivery service. Local Delivery is only available Monday-Friday, it is not available on Saturday or Sunday. Orders will typically be delivered in 1-3 days. If you need your order sooner, please try our free Curbside Pick-Up option.

URGENT: Must include phone number for Local Delivery. If you have any questions or need to make special delivery arrangements, please Contact Customer Service at 1-800-343-7680.

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Curbside Pick-up

One Less Thing To Worry About

  1. Shop with us online at www.carealotpets.com 24/7 to place your Curbside Pick-Up order. Can't find what you're looking for online? Give us a call, Monday through Friday from 8 AM to 6 PM, at 1-800-343-7680.
  2. We’ll get everything together and give you a call when your order is ready for pick-up at your chosen store.
  3. When you arrive, park in the Reserved Pick-Up location.
  4. Call 757-457-9411 and choose the option for your store location to let us know you’re here.
  5. We’ll bring your order out to your car for you!

ATTENTION: Orders placed before 2 PM will typically be ready for pick-up the same day. A picture I.D. matching the name(s) on your order must be shown.

Only in stock items will be fulfilled with your order. We apologize for any inconvenience and will contact you with any fulfillment issues.

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Nellie Hears

When Gill Houghton, of Brighton, East Sussex in England, lost her hearing, her world fell apart. "I was alone with a 10-year-old son and a 15-month-old daughter," said Gill. "My son had to tell me when the doorbell went and when my daughter cried in the night. My son even had to deal with phone calls to the police for me."

Then Nellie came into her life. Nellie is a Hearing Dog that has been trained to alert her owner to everyday household sounds such as doorbells, the telephone, the cooker timer and the alarm clock. When sounds occur, the dog is trained to gently touch their owners with their paw and lead them to the source of the sound. If a danger sound occurs, the dog will alert and drop straight to the floor.

Since Nellie, a black Lab has been with the Houghton family, she has made a huge difference in Gill's life. "Having Nellie has helped in a lot of ways, but the most important one is that she has freed my son from lots of responsibilities. I can relax now that Nellie will tell me about things. I no longer sit up at night worrying about the smoke alarm. Also, people no longer think that I am rude and ignoring them."

During a recent vacation, the family and Nellie were staying at a bed and breakfast. "It was the middle of the night and Nellie woke me," explained Gill. "I thought she had made a mistake so I told her to get off the bed. But she jumped up again, alerted me and dropped to the floor in the emergency position. I then sat up and put my glasses on and saw that the door to the room was open and a man was standing in the doorway looking at us. I put my hearing aids in, and as I did this, Nellie jumped on the bed again and placed herself between him and the children. I told the man to leave and eventually he did. During the whole episode, Nellie did not flinch but sat and protected the children with her body."

Because of her brave deed, Nellie has been named the Heroic Hearing Dog of the Year by Hearing Dogs for Deaf People, which is also the company that trained her. This annual award is given to hearing dogs that go above and beyond the call of duty or use their training to avert possible danger or tragedy. The award was presented by Judge Matt Baker who stated, "A heroic dog that has not only given a new lease of life to Gill, but (has) also given her son his childhood back. In addition, she has prevented what could have been a potentially horrendous ordeal occurring. A hero in anyone's eyes."

Free Shipping

  On all eligible items with this symbol 

for orders $49 or above.

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