Care-A-Lot Pet Supply

With Auto-Ship, have your favorite pet food and supplies automatically delivered right to your door. No more last minute trips to the store! Best of all, if your items are on sale at the time of your scheduled Auto-Ship delivery, you'll automatically receive our guaranteed lowest price plus 5% off* all your Auto-Ship items!

Here's how:

    • Login or create your Care-A-Lot Account
    • Select your Auto-Delivery items
    • Tell us how often you want us to Auto-Deliver

It's that easy. We'll send you an email reminder about your Auto-Delivery.

Sign up today and get 25% off* your first Auto-Ship order with Promo Code: AUTOSHIP25

Enter AUTOSHIP25 in the promotion code on the shopping cart page prior to checkout. Then click on Click to Apply. Promotional offer valid for online orders only. Cannot be combined with other offers.*Autoship Promotional offer excludes Acana, Orijen, Fromm, Royal Canin and The ShoreWay products.

 

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Free Shipping Promotion valid for online purchases only.

All eligible items for Free Shipping will be marked on the product page with the following truck symbol: free shipping image

Free shipping is offered only on eligible items, with your online order of $49 or more. Items shipped free will be shipped by our most economical carrier. Free shipping promotion excludes select manufacturer items, prior purchases, addresses outside the contiguous U.S. and APO, FPO or DPO addresses. Minimum purchase requirement excludes shipping and taxes.

Large quantity orders may require additional shipping fees. Please contact our customer service team at 1-800-343-7680 to request a quote.

Orders being shipped to a third party business address will be considered special orders and require a quote from our customer service department. 

Please click here to view our company shipping policy.

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Local Delivery

Local Delivery is available to select locations in the Southeast Virginia and Northeast North Carolina area. The cost for Local Delivery is FREE if your order total is $49.00 or more. If your order total is less than $49.00 there will be a $5.00 delivery fee. If you are unsure if your zip code is included in our Local Delivery area, use the estimate shipping feature in your shopping cart to verify.

Local Delivery is only available Monday-Friday, it is not available on Saturdays, Sundays and Holidays. Orders will typically be delivered in 1-3 days. If you need your order sooner, please try our free Curbside Pick-Up option.

URGENT: Must include phone number for Local Delivery. If you have any questions or need to make special delivery arrangements, please Contact Customer Service at 1-800-343-7680.

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Curbside Pick-up

One Less Thing To Worry About

  1. Shop with us online at www.carealotpets.com 24/7 to place your Curbside Pick-Up order. Can't find what you're looking for online? Give us a call, Monday through Friday from 8 AM to 6 PM, at 1-800-343-7680.
  2. We’ll get everything together and give you a call when your order is ready for pick-up at your chosen store.
  3. When you arrive, park in the Reserved Pick-Up location.
  4. Call 757-457-9411 and choose the option for your store location to let us know you’re here.
  5. We’ll bring your order out to your car for you! A picture, I.D. and credit card matching the name(s) on your order must be shown.
    **** Picking up after 6 PM? We ask that you please come into the store to pick up your order. ****

ATTENTION: Orders placed before 2 PM Monday- Friday will typically be ready for pick-up the same day. Orders placed after 2 PM on Friday through Sunday evening will be processed the following Monday. 

Only in stock items will be fulfilled with your order. We apologize for any inconvenience and will contact you with any fulfillment issues.

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Penny's From Heaven

Penny wearing her Texas Animal Hall of Fame medal.
Penny wearing her Texas Animal Hall of Fame medal.

She has been described as a teacher, a healer, a guide and a true blessing; but what certified therapy dog Penny is best known for is her ability to understand. Penny is a ten-year-old Golden Retriever whose exemplary service extends to the hundreds of patients that she has touch all over the United States.

Penny began her journey during the first two years of her life, when she began training with Guide Dogs of Texas. It was quickly determined that she possessed extraordinary talent and that her path would be one of service to others.

Known as “the healing angel,” the Golden is said to have the “gift of presence that awakens something in someone.” When she enters a room of 80-90 patients, the hustle and bustle immediately becomes calm and quiet in her presence. According to owner Patsy Swendson, “Penny is both the giver and the beneficiary simply by her presence.”

The therapy dog has been credited with momentous feats. After a visit with Penny, patients have been known to regain some of their memory, utter the first words following an injury, move their limbs for the first time, track Penny’s movements with their eyes and even smile for the first time. “I asked Scott, a young head injury patient, if he had a dog,” explains Swendson. “He held up three fingers. I asked him what he thought of Penny. He struggled to speak, as his therapist wiped his wet chin. His head was bent down, but his eyes look up at me and he said just one word: LOVE. Scott had not spoken since his accident.”

For her dedication to service, Penny has been awarded the Texas Veterinary Medical Association’s Highest Award: The Companion Animal of the Year. She was also inducted into the Texas Animal Hall of Fame.

Swendson has also chronicled the amazing stories of her visits to patients all over the world in a book entitled: Penny’s From Heaven: Stories of Healing. Swendson describes the stories as “powerful, touching and full of heart and soul. They are like precious gold coins. Readers will cheer in response to the amazing and breathtaking breakthroughs that occur each and every time Penny walks into the hospital.”

Although Penny is close to eleven, Swendson has found it difficult to retire her from therapy work because of the wonderful gifts she has shared with so many. Penny visits the HealthSouth Rehabilitation Institute in San Antonio regularly. She also works with fearful pediatric dental patients, cancer patients, stroke survivors, Iraqi amputees, head injury and critical care patients and more. The stories – and Penny – are both heartwarming and inspirational.

See more stories

Free Shipping

  On all eligible items with this symbol 

for orders $49 or above.

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