Care-A-Lot Pet Supply

With Auto-Ship, have your favorite pet food and supplies automatically delivered right to your door. No more last minute trips to the store! Best of all, if your items are on sale at the time of your scheduled Auto-Ship delivery, you'll automatically receive our guaranteed lowest price plus 5% off* all your Auto-Ship items!

Here's how:

    • Login or create your Care-A-Lot Account
    • Select your Auto-Delivery items
    • Tell us how often you want us to Auto-Deliver

It's that easy. We'll send you an email reminder about your Auto-Delivery.

Sign up today and get 25% off* your first Auto-Ship order with Promo Code: AUTOSHIP25

Enter AUTOSHIP25 in the promotion code on the shopping cart page prior to checkout. Then click on Click to Apply. Promotional offer valid for online orders only. Cannot be combined with other offers.*Autoship Promotional offer excludes Acana, Orijen, Fromm, Royal Canin and The PetWay products.



Free Shipping Promotion valid for online purchases only.

All eligible items for Free Shipping will be marked on the product page with the following truck symbol: free shipping image

Free shipping is offered only on eligible items, with your online order of $49 or more. Items shipped free will be shipped by our most economical carrier. Free shipping promotion excludes select manufacturer items, prior purchases, addresses outside the contiguous U.S. and APO, FPO or DPO addresses. Minimum purchase requirement excludes shipping and taxes.

Large quantity orders may require additional shipping fees. Please contact our customer service team at 1-800-343-7680 to request a quote.

Orders being shipped to a third party business address will be considered special orders and require a quote from our customer service department. 

Please click here to view our company shipping policy.







Local Delivery

Local Delivery is available to select locations in the Southeast Virginia and Northeast North Carolina area. The cost for Local Delivery is FREE if your order total is $49.00 or more. If your order total is less than $49.00 there will be a $5.00 delivery fee. If you are unsure if your zip code is included in our Local Delivery area, use the estimate shipping feature in your shopping cart to verify.

Local Delivery is only available Monday-Friday, it is not available on Saturdays, Sundays and Holidays. Orders will typically be delivered in 1-3 days. If you need your order sooner, please try our free Curbside Pick-Up option.

URGENT: Must include phone number for Local Delivery. If you have any questions or need to make special delivery arrangements, please Contact Customer Service at 1-800-343-7680.


Curbside Pick-up

One Less Thing To Worry About

  1. Shop with us online at 24/7 to place your Curbside Pick-Up order. Can't find what you're looking for online? Give us a call, Monday through Friday from 8 AM to 6 PM, at 1-800-343-7680.
  2. We’ll get everything together and give you a call when your order is ready for pick-up at your chosen store.
  3. When you arrive, park in the Reserved Pick-Up location.
  4. Call 757-457-9411 and choose the option for your store location to let us know you’re here.
  5. We’ll bring your order out to your car for you!

ATTENTION: Orders placed before 2 PM will typically be ready for pick-up the same day. A picture I.D. matching the name(s) on your order must be shown.

Only in stock items will be fulfilled with your order. We apologize for any inconvenience and will contact you with any fulfillment issues.


Safety Procedures

At Care-A-Lot Pet Supply, our top priority is the health and well-being of our customers, staff, their families and pets. We pride ourselves on maintaining a clean environment to both work and shop through our daily practices and procedures. All locations and services use an EPA-registered disinfectant for use against SARS-CoV-2, the virus that causes COVID-19, to sanitize and disinfect high traffic areas and surfaces.

Safety Procedures for our Retail Stores:

• Per Executive Order 63 from the Governor of Virginia, and Executive Order 147 from the Governor of North Carolina, face coverings are required prior to entry into all Care-A-Lot Pet Supply facilities.

• Face masks have been provided to employees for optimal protection.

• Shopping carts, baskets, doors and handles, light switches, freezer doors and door handles, registers and keypads are sanitized multiple times each day.

• Restrooms are mopped and all surfaces wiped down multiple times each day.


• All sales floors are mopped and spot-cleaned with pet-friendly cleaners multiple times each day.

• Pet clean-up stations are fully stocked throughout each store with disinfectant, paper towels, pick-up bags, and motion-activated hand sanitizer dispensers.

• Computers, telephones and other communication devices are sanitized multiple times each day.

• Hand sanitizer is provided at every register for customers and employees to use.

• Plexiglass "sneeze-shields" have been installed throughout the stores.

• All employees understand the importance of cleanliness and follow strict guidelines from the Centers for Disease Control and Prevention.

• All employees are screened before starting each shift.

• Seating in employee break rooms is limited and employees must practice social distancing while on break.

• Each location is equipped with a Temporal Artery Thermometer to help monitor the wellness of our associates.

• Signage for social distancing and proper hand-washing has been placed throughout the stores.

Hours of operation have been modified to accommodate restocking and enhanced cleaning procedures.

• Until further notice we have canceled all of our in-store events.

Safety Procedures for our Daycare & Boarding Facilities:

Below are in addition to the safety procedures of our Retail Stores.

• Guest spaces, boarding kennels and play areas are thoroughly cleaned each day and are disinfected throughout the day.

• Additional “deep clean” days have been added to our weekly schedule. This covers all drains, kennels, floors and equipment.

Safety Procedures for our Grooming Salons:

Below are in addition to the safety procedures of our Retail Stores.

• Waiting areas and salons are cleaned multiple times each day.

• All equipment such as kennels, baths, grooming tools and grooming table are sterilized after each service.

Alternatives to In-Store Shopping:

We understand the importance of meeting your daily needs and provide additional services to help alleviate some of your worries.

Curbside Pick-Up: Order online or over the phone (1-800-343-7680) and we’ll have your order ready for pick-up at one of our stores with this free curbside service.

Local Home Delivery: Place an order and have it locally delivered (to select areas) quickly and conveniently to your front door. All orders of $49 or more will be delivered for free.

Online Ordering: Delivery available to anywhere in the US. Shipping discounts are available for delivery to select East Coast states. We also offer Free Shipping on eligible purchases.

To ensure a safe and enjoyable shopping experience we will continue to refer to the Centers for Disease Control & Prevention and other public health agencies to determine the safest course of action for everyone who enters our stores or facilities.

Thank you for shopping local, Bobby and Denise Clarke



Free Shipping

  On all eligible items with this symbol 

for orders $49 or above.







Copyright 2024 Care-A-Lot Pet Supply
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