Care-A-Lot Pet Supply

With Auto-Ship, have your favorite pet food and supplies automatically delivered right to your door. No more last minute trips to the store! Best of all, if your items are on sale at the time of your scheduled Auto-Ship delivery, you'll automatically receive our guaranteed lowest price plus 5% off* all your Auto-Ship items!

Here's how:

    • Login or create your Care-A-Lot Account
    • Select your Auto-Delivery items
    • Tell us how often you want us to Auto-Deliver

It's that easy. We'll send you an email reminder about your Auto-Delivery.

Sign up today and get 25% off* your first Auto-Ship order with Promo Code: AUTOSHIP25

Enter AUTOSHIP25 in the promotion code on the shopping cart page prior to checkout. Then click on Click to Apply. Promotional offer valid for online orders only. Cannot be combined with other offers. *Promotional offers excludes Acana, Orijen and Fromm Products.

 

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Free Shipping Promotion valid for online purchases only.

All eligible items for Free Shipping will be marked on the product page with the following truck symbol: free shipping image

Free shipping is offered only on eligible items, with your online order of $49 or more. Items shipped free will be shipped by our most economical carrier. Free shipping promotion excludes select manufacturer items, prior purchases, addresses outside the contiguous U.S. and APO, FPO or DPO addresses. Minimum purchase requirement excludes shipping and taxes.

Large quantity orders may require additional shipping fees, please contact our customer service team at 1-800-343-7680 to request a quote.

Please click here to view our company shipping policy.

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Local Delivery

Local Delivery is available to select locations in the Hampton Roads, Virginia area. The cost for Local Delivery is FREE if your order total is $49.00 or more. If your order total is less than $49.00 there will be a $5.00 delivery fee for using our Local Delivery service. Local Delivery is only available Monday-Friday, it is not available on Saturday or Sunday. Orders will typically be delivered in 1-3 days. If you need your order sooner, please try our free Curbside Pick-Up option.

URGENT: Must include phone number for Local Delivery. If you have any questions or need to make special delivery arrangements, please Contact Customer Service at 1-800-343-7680.

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Curbside Pick-up

One Less Thing To Worry About

  1. Shop with us online at www.carealotpets.com 24/7 to place your Curbside Pick-Up order. Can't find what you're looking for online? Give us a call, Monday through Friday from 8 AM to 6 PM, at 1-800-343-7680.
  2. We’ll get everything together and give you a call when your order is ready for pick-up at your chosen store.
  3. When you arrive, park in the Reserved Pick-Up location.
  4. Call 757-457-9411 and choose the option for your store location to let us know you’re here.
  5. We’ll bring your order out to your car for you!

*Orders placed before 2 PM will typically be ready for pick-up the same day.

Only in stock items will be fulfilled with your order. We apologize for any inconvenience and will contact you with any fulfillment issues.

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Care-A-Lot® Pet Gift Cards & Gift Certificates Online & Phone Only

Care-A-Lot® Pet Supply has two different types of gifts you can give for family and friends. Below is a break-down of the features for each of these gifts. Choose carefully!

Mailed Gift Cards

Care-A-Lot® Pet Supply gift cards are perfect for the pet and pet lover in your life. Cards can be used throughout our online store on dog supplies, cat supplies, grooming tools, and more. Gift cards are available in any amount starting at $10.00. You select the amount.

Gift cards include a personalized message for the recipient, so you can make sure that special person (or pet) knows how you feel. The Card, Personalized Note and envelope are mailed to recipient. Shipping is FREE!

How it Works

  • Valid for Online & Phone sales only. Not in-store.
  • Select your amount (over $10.00).
  • Write a personalized message for the recipient.
  • Recipient will receive a very nice personalized note card and Gift Card in the mail.
  • Recipient will add products to the Care-A-Lot® shopping cart online and enter the Gift Card Code located on the back of the Gift Card into the Discount Code box on Checkout page. Our system will keep track of the total of the amount used for future purchases.
 

E-Mailed Gift Certificates

Care-A-Lot® Pet Supply E-Mail gift certificates are perfect for the companion who has everything. Certificates can be used throughout the online store on dog supplies, cat supplies, grooming tools, and more. Gift certificates are available for use IMMEDIATELY. You will receive an email with the discount code within minutes from your online purchase.




How it Works

  • Valid for Online & Phone sales only. Not in-store.
  • Select the amount of the Gift Certificate.
  • After purchase, Gift Certificate will be emailed to you.
  • Available for immediate use.
  • Forward the Email to the recipient or include the Certificate number in a note.
  • Recipient will add products to the Care-A-Lot® shopping cart online and enter the Certificate Code from the email into the Discount Code box on Checkout page. Our system will keep track of the total of the amount used for future purchases.

Free Shipping

  On all eligible items with this symbol 

for orders $49 or above.

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