Free Shipping Promotion valid for online purchases only.

All eligible items for Free Shipping will be marked on the product page with the following truck symbol:

Free shipping is offered only on eligible items, with your online order of $49 or more. Items shipped free will be shipped by our most economical carrier. Free shipping promotion excludes select manufacturer items, prior purchases, addresses outside the contiguous U.S. and APO, FPO or DPO addresses. Minimum purchase requirement excludes shipping and taxes.

Large quantity orders may require additional shipping fees. Please contact our customer service team at 1-800-343-7680 to request a quote.

Orders being shipped to a third party business address will be considered special orders and require a quote from our customer service department. 

Please click here to view our company shipping policy.

Curbside Pick-up

One Less Thing To Worry About

1. Shop with us online at www.carealotpets.com 24/7 to place your Curbside Pick-Up order. Can't find what you're looking for online? Give us a call, Monday through Friday from 8 AM to 6 PM, at 1-800-343-7680.
2. We’ll get everything together and give you a call when your order is ready for pick-up at your chosen store.
3. When you arrive, park in the Reserved Pick-Up location.
4. Call 757-457-9411 and choose the option for your store location to let us know you’re here.
5. We’ll bring your order out to your car for you! A picture, I.D. and credit card matching the name(s) on your order must be shown.
   **** Picking up after 6 PM? We ask that you please come into the store to pick up your order. ****

ATTENTION: Orders placed before 2 PM Monday- Friday will typically be ready for pick-up the same day. Orders placed after 2 PM on Friday through Sunday evening will be processed the following Monday. 

Only in stock items will be fulfilled with your order. We apologize for any inconvenience and will contact you with any fulfillment issues.